Artificial Intelligence in Australia

Human oversight in Australia

The sixth essential practice in the current Guidance for AI adoption is to maintain human control. The guidance recommends designing systems and operating processes so that people can supervise, intervene, escalate, override or stop AI use where appropriate to the system’s risk and impact.

Human involvement should be meaningful rather than ceremonial. Reviewers need appropriate expertise, authority, information, independence and time; they should understand relevant system limitations and avoid merely endorsing an automated result. The appropriate form of oversight may range from periodic monitoring for low-impact tools to mandatory approval, dual control, escalation or prohibition of autonomous action in higher-impact contexts.

For government decision-making, human oversight must be assessed alongside statutory authority, lawful delegation, procedural fairness, reasons, evidence, recordkeeping and review rights. For private-sector systems, the necessary controls depend on the consequences of the use case and the privacy, consumer, safety, discrimination, professional, cyber security and sectoral laws engaged. Human review does not cure an otherwise unlawful system or decision.

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